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How will CityFitness operate under the new COVID protection framework?


Once the COVID protection framework is implemented, the government has mandated that health clubs may only operate if using the Vaccine pass for members. Therefore, once the new traffic light system is introduced CityFitness will require that all members who wish to use the facility be fully vaccinated against COVID-19 prior to entering the club.


While we regret having to exclude anyone from using the facility, our focus is to serve as many members as possible during the times of heightened restrictions, and while unfortunate, the use of the vaccine pass does allow the clubs to operate with less restrictions and reduce the need for booking systems, limits on capacity, and allow us to begin to return to a more normal experience for those members using the facility.


We are finalising the pre-verification process that will allow members to confirm their vaccination status ahead of the new framework being implemented. This will involve an option to simply scan your QR code from home that will prevent the need for queuing at reception and only needs to be done once so that you can come and go freely once verified. We store no health information as part of this process and are only provided an indication that a person may enter, which activates your keytag.  more information on this process will follow.


Although we recognise and respect that everyone has a right to choose whether to be vaccinated, one thing has become very clear; regardless of our personal beliefs or preferences, CityFitness can only viably operate as a vaccine-mandated facility.  Without that, gyms will be unable to operate. Our staff are here to help and make this process as seamless as possible.  Any abusive or disruptive behaviour towards staff or fellow members will not be tolerated and we greatly appreciate your support as we navigate through these difficult times.


Should you wish to keep your membership on a free hold during the time of increased restrictions then please submit the form below and we can easily process that for you.


Vaccination Mandate Hold Request Form